Trakdesk

Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. Some popular features include: - Knowledge base and self service portal - Customer portal - Automations: event triggers, automatic automation, macros - Gamification - quests - Multi-language - Satisfaction surveys - Custom domain mapping - Customizable themes - Customizable ticket, customer and company forms - Service level agreement - SLA - Business hours - Ticket scheduler - Multiple products and brands And many more.. Sign-up today for your free 30 days trial. No credit card is needed.